Frequently Asked Questions

No, they will automatically transfer. Your pharmacy services will not be interrupted in any way.

Transferring your prescriptions to Sona Pharmacy couldn’t be easier. Just stop by or call 298-3636 and tell us where your prescriptions are currently filled.  That’s it! We’ll take care of the rest. Blue Ridge Pharmacy customers will automatically transfer. Your pharmacy services will not be interrupted in any way.

We deliver throughout Asheville and its surrounding areas. Our friendly, professional team of drivers takes great pride in delivering your medications right to your door. You can choose to either pay the driver on delivery or put a credit card on file with us. Prescription Delivery is free. We deliver in all types of weather so when you can’t make it to Sona Pharmacy, let the pharmacy come to you!

Our pharmacists are available to answer your questions onsite and over the phone, no appointment necessary. If you visit the Sona Pharmacy, we have a pharmacist up front and ready to take your questions. We also have a private consultation room if you need it. To talk to a pharmacist over the phone, call us at +1 828 298-3636.

It is probably nothing to worry about. The brochures provided by insurance companies usually only list a small number of local pharmacies. Often independent pharmacies are omitted in favor of larger retailers. We accept all major insurance plans and it is very likely that we accept yours.

Sona Pharmacy accepts almost all insurance plans. The only way to know for sure is to bring your insurance card by or give us a call. Very rarely there will be an insurance plan that we do not yet accept, but in these cases we can call the insurance plan and set you up so that your prescriptions are covered.

Generic manufacturers can make their drugs cheaper because they do not pay the development and marketing costs that the maker of the brand product pays. However, in order for a generic drug to be approved by the FDA, it must not only be proven safe and effective but it also must work the same way in the body as the brand drug.

Drug shortages can occur for a number of different reasons, including problems obtaining raw materials, manufacturing issues, discontinuation of drug products, and drug recalls. Sona Pharmacy works hard to stay on top of drug shortages by making sure we order enough product when a potential problem arises.  If a drug shortage is prolonged, we can work with you to find a similar drug so that your drug therapy is as uninterrupted as possible.

We offer many services for our patients that offer quality care and convenience.

• Free Delivery
• Med Sync
• Medication Lists
• Help for Care Givers
• Compounding
• Vaccinations
• Rx Drive Thru
• Pharmacist Accessibility

Medicare Open Enrollment

We fill prescription medications for patients who live at home and manage their own medications, independent residents, and patients living at home who receive assistance with their medications. We also provide a wide range of over-the-counter products and compounding services to meet all pharmacy related needs. We accept Medicaid and Medicare prescription plans in addition to private insurance and cash paying patients.

• – Prescriptions at competitive prices
• – Refill synchronization and automation
• – Secure free delivery
• – Pharmacist reconciliation and consultation
• – Emergency access to pharmacists
• – Flexible payment options
• – Follow up care calls

Patients who:

• – Are on complex medication regimens
• – Have multiple medical conditions
• – See multiple doctors
• – Have limited mobility and/or transportation
• – Need assistance with medication adherence

• – Increased quality of life for patients and family members
• – Spend more time enjoying life at home
• – Increased medication compliance
• – Fewer trips to the pharmacy
• – Fewer admissions to hospitals and long-term care facilities
• – One-stop shop for increased safety
• – Free delivery to save you time and money
• – Decreased health care costs
• – Refill synchronization and automation
• – Emergency support
• – Flexible payment options

Your doctor will send prescriptions to the pharmacy just like they normally do, we will fill your prescriptions and sync them with your other prescriptions for your cycle date. We will help you keep on track with your medications by proactively managing your medications.

Take your updated patient medication list in your plastic wallet holder to all doctor appointments.  Your doctor may ask you to physically bring in your medications as well. If you have questions, it can be helpful to write them down ahead of time so you remember to ask them during your appointment.

Call (828) 348-3000  

Have your provider send us all medication updates and changes as soon as possible. We will fill your new medication, synchronize it with your regular monthly prescriptions, and deliver it to your door.