Is there really a difference between independent and chain pharmacies?
We believe the resounding answer is YES!
Consumer Reports recently released a study highlighting the difference between independent and chain pharmacies.
What Were the Findings?
Customers value personalized care more than anything else in a pharmacy – and that is exactly where independents excelled.
“The independent pharmacies scored highest on marks such as courtesy, helpfulness, and speed of checkout and filling prescriptions, as well as pharmacists’ knowledge and accuracy.”
Is that true of sona?
Our goal is to build personal relationships with our customers.
When you walk into the store, you’ll see that healthcare can be inviting.
A Sona pharmacist will greet you from our concierge desk right when you walk in because we want our customers to have access to a highly-credentialed healthcare resource that is available for any question, whether big or small.
Our pharmacists love building relationships with you, so don’t be afraid to strike up a conversation next time you stop in.
To make the process more convenient, we also offer free delivery on all prescriptions within a 45 minute radius of Asheville.
No one wants to sit and wait for a prescription to be filled, especially when you’re sick. Let us bring it to you!
Looking to make a change?
We truly believe the customer experience you will have at Sona is different and better than the customer experience at big box pharmacies.
Want to give us a try? Give us a call at (828) 298 3636 and we are happy to do the work of transferring your prescriptions over for you.
We hope you will consider joining Sona soon!